Digital Solutions – Australian Small Business Advisory Services program supports the Australian Government’s commitment to enhance the capabilities of local small businesses. It delivers low cost, high quality and digital advisory services to Australian small businesses in the metropolitan and regional areas across four priority digital capabilities.
- Websites and selling online
- Social media and digital marketing
- Using small business software
- Online security and data privacy
The intended outcome is to increase access by small businesses to advisory services, that will support and enhance competency by improving small business satisfaction through meeting their increased demand for quality with digital business enquiries.
It provides a direct service to small businesses through a range of channels and formats, including face to face and remote delivery methods such as video calls online, webchats, interactive webinars and phone calls. This digital service will improve, support and enhance small businesses digital competencies, for up to twenty four hours of service per small business which will include an assessment of digital needs and development of a digital engagement plan.
Digital Solutions is funded by the Commonwealth Department of Jobs and Small Business and managed by the Commonwealth Department of Industry, Innovation and Science.