ONLINE WORKSHOP
Customer Relationship Management (CRM) systems are essential tools for businesses looking to manage interactions with current and potential customers effectively. A well-implemented CRM system can streamline processes, enhance customer satisfaction, and drive sales growth. This webinar is designed to introduce participants to the fundamentals of CRM, providing a clear understanding of how these systems can benefit their business. Whether you’re new to CRM or looking to optimize your current system, this session will offer practical insights and strategies to help you leverage CRM for improved customer relationships and business success.
WHAT YOU’LL GAIN:
- Understand the basics and benefits of CRM systems for business growth.
- Identify key features and functionalities of popular CRM platforms.
- Implement best practices for setting up and managing a CRM system.
REGISTER HERE FOR FREE TO ATTEND
To attend this workshop, you must have signed up and purchased a Digital Solutions package through Realise Business. This event is funded and brought to you by the Australian Government – Australia Small Business Advisory Services (ASBAS) program.
YOUR PRESENTER – MILIND KULKARNI
Milind Kulkarni is an experienced business consultant specialising in helping SMEs leverage technology to effectively grow market share. With expertise in digital solutions, design thinking, and Agile practices, he excels in business planning, process optimisation, and IT service management. Certified in Scrum, PMP, and CISA, Milind also provides security training for SMEs and holds a master’s degree, guiding businesses towards innovative and secure growth.
