ONLINE WORKSHOP
Customer Relationship Management (CRM) systems are essential tools for businesses looking to manage interactions with current and potential customers effectively. A well-implemented CRM system can streamline processes, enhance customer satisfaction, and drive sales growth. This webinar is designed to introduce participants to the fundamentals of CRM, providing a clear understanding of how these systems can benefit their business. Whether you’re new to CRM or looking to optimize your current system, this session will offer practical insights and strategies to help you leverage CRM for improved customer relationships and business success.
WHAT YOU’LL GAIN:
- Understand the basics and benefits of CRM systems for business growth.
- Identify key features and functionalities of popular CRM platforms.
- Implement best practices for setting up and managing a CRM system.
REGISTER HERE FOR FREE TO ATTEND
This event is hosted by Realise Business and proudly funded by the Australian Government through the Australia Small Business Advisory Services (ASBAS) program.
YOUR PRESENTER – MILIND KULKARNI
Milind is an experienced Business consultant guiding SME businesses to use technology to increase market share effectively. Milind is highly experienced in providing digital solutions to the SME sector. He is a design thinking and Agile practitioner, Skilled in Business Processes, Business Planning, Analytical Skills, Operations Management, and IT Service Management. He provides security training to SME sector. He is a consulting professional with a scrum master’s, PMP, CISA certification, and a master’s degree.
